VENERIS ROYALE

Grievance Redressal

Luxury commerce, editorial perspective and curated discovery — with clarity at every step.

Last updated: 22 September 2026

WE TAKE CUSTOMER CONCERNS SERIOUSLY

VENERIS ROYALE aims to provide a clear and accessible route for questions, complaints and concerns relating to the website, editorial content, affiliate disclosures and the services directly provided by VENERIS ROYALE.

Grievance contact

Brand: VENERIS ROYALE

Legal operator / proprietor: Chandan Kumar Chaudhary

Principal business/contact address: Plot No. 12, Takrohi Road, Indira Nagar, Lucknow, Lucknow District, Uttar Pradesh – 226016, India.

Email: hello@venerisroyale.com

Designation: Proprietor / Operator

Response process: Please include your name, contact details, the nature of your concern, relevant URL or product, order/reference number where applicable, and supporting documents or screenshots.

Marketplace purchases

If your complaint concerns an order completed on an external marketplace or retailer, the seller or marketplace is generally the first point of contact because it controls payment, fulfilment, delivery, returns, refunds and order resolution. VENERIS ROYALE can help identify the appropriate destination where reasonably possible.

Website and editorial concerns

For inaccurate information, broken links, disclosure questions, intellectual-property concerns, accessibility issues or other website matters, contact us directly at the email above.

Personal-data concerns

For privacy or personal-data requests, please use the same email and clearly state that your message relates to privacy or personal data. We may need to verify identity before processing certain requests.

What happens after you contact us?

  1. We acknowledge the concern where appropriate.
  2. We review the information and identify whether the matter is within VENERIS ROYALE's control or belongs with an external seller or partner.
  3. Where the matter is within our control, we work toward a reasonable resolution or explanation.
  4. Where another party is responsible, we explain the appropriate route and provide available information to help you proceed.

For matters relating to a specific external marketplace transaction, the relevant marketplace or retailer's grievance process also applies.

QUESTIONS

WE'RE HERE TO HELP.

For general enquiries, contact hello@venerisroyale.com.

CONTACT US